Web based help desk software.


Layout Designer Module

download area (registered users only)

The Layout Designer Module (TTXLayout) is an add-on software. The module is not required in order to setup and use the free Trouble Ticket Express help desk software. The TTXLayout is an enhancement module, that allows selecting ticket fields to be shown in ticket browser and search filter. The module also allows copying values of a contact form custom fields into the tickets table (flat file tickets.cgi or MySQL database, depending on your version). Up to 10 custom fields may be shown in a ticket browser table and used in search filter.

The Layout Designer simplifies the process of adding a custom fields to the contact form, see instructions for futhrer information.

Please do not order any add-on modules prior to installation of the Trouble Ticket Express software on your server. The add-on modules do not require re-installing the software; the script will sense and begin using new modules automatically. In other words, make sure you were able to install the free base module before ordering add-on packages.

Make sure you have Trouble Ticket Express rel.2.16 or newer on your server.

The add-on package order and service terms:

1. Purchase of this module includes E-mail support, but does not include customization, uploading, or script preconfiguration.

2. You are licensed to install one copy of this module on your site. You're free to modify the code; however, you may not redistribute this module or use it as part of a remote hosting service.

3. Order fulfillment (download procedure). Access to software download areas requires establishing of customer account with Eastwright Corp. Before submission of credit card data you will be prompted to log onto your account (or create new one). After your transaction cleared you will be granted access to File Attachment Add-on download area. This operation is fully automated and you will be able to download your software within seconds after successful credit card transaction.

Please contact Eastwright Sales Department for more information regarding the above terms.

By clicking the button below, you're agreeing to these terms.


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